INSIGHTS

Thought leadership, research, and practical insights for building more inclusive organisations and communities.

A New Chapter for LOTE: A Conversation with Our CEO, Ash Chand

A New Chapter for LOTE: A Conversation with Our CEO, Ash Chand

The LOTE Agency continues to grow and evolve beyond translation into a human-first and impact-driven organisation. Our Marketing Coordinator, Zoe Askitis, sat down with our CEO, Ash Chand, to speak about leadership, transformation and his vision for shaping LOTE's future.

5 min read
A Defining Moment: LOTE is Officially B Corp Certified

A Defining Moment: LOTE is Officially B Corp Certified

The LOTE Agency is proud to join the B Corp community, meeting rigorous standards of social and environmental performance, accountability, and transparency.

5 min read 31 May 2026
Community Testing: A Strategic Capability to Improve Creative Decision-Making

Community Testing: A Strategic Capability to Improve Creative Decision-Making

Did you know brands that invest in inclusive messaging can see up to 3x higher engagement from diverse audiences? According to Forbes (2022), diverse and inclusive cultures are providing companies with a competitive edge over their peers.

3 min read 31 May 2026
From Assumption to Insight: The Power of Early Community Feedback

From Assumption to Insight: The Power of Early Community Feedback

Too often, creative ideas are signed off in rooms that don't reflect the communities they aim to represent. Leaders are responsible for ensuring their brands represent culture, identity and community values with accuracy and respect.

3 min read 31 May 2026
The Power of Community Voices: Insights from Bwe Thay, Director of Community & Partnerships

The Power of Community Voices: Insights from Bwe Thay, Director of Community & Partnerships

Our Marketing Coordinator, Zoe Askitis, had the pleasure of speaking with Bwe Thay, our Director of Community and Partnerships to learn more about his journey and approach to building genuine community connections. With years of experience working alongside diverse and often 'hardly reached' communities, Bwe shared his insights on the power of inclusion, trust and partnerships, and why celebrating cultural diversity is pivotal for organisational success.

6 min read 31 May 2026
Melbourne Confidential B&T Interview with CEO, Ash Chand

Melbourne Confidential B&T Interview with CEO, Ash Chand

Our CEO, Ash Chand, who is featured in B&T, shares his deep expertise in multicultural communications and social inclusion in his Melbourne Confidential interview.

3 min read 31 May 2026
How Translation and Community Testing Strengthens the Effectiveness of Content Messaging

How Translation and Community Testing Strengthens the Effectiveness of Content Messaging

10 Apr 2026
Built for What's Next | How 12 Organisations are Rethinking Service Delivery to Stay Relevant

Built for What's Next | How 12 Organisations are Rethinking Service Delivery to Stay Relevant

10 Apr 2026
Our Services | What is Discovery with LOTE?

Our Services | What is Discovery with LOTE?

10 Apr 2026
The Future is Human | Co-design to Co-Exist

The Future is Human | Co-design to Co-Exist

10 Apr 2026
Message From the Owners | Are you Ready to Join us in our Commitment to Good Business?

Message From the Owners | Are you Ready to Join us in our Commitment to Good Business?

10 Apr 2026
Have your Say: Participating in LOTE Research Projects | Info Session

Have your Say: Participating in LOTE Research Projects | Info Session

10 Apr 2026
Community Pulse | Registrations are Open

Community Pulse | Registrations are Open

10 Apr 2026
A Day in the Life of a Research Intern

A Day in the Life of a Research Intern

10 Apr 2026
South Asian Engagement Strategy: Cricket NSW

South Asian Engagement Strategy: Cricket NSW

10 Apr 2026
Enhancing Equity and Inclusion in Australia's Utility Sector

Enhancing Equity and Inclusion in Australia's Utility Sector

10 Apr 2026
Bridging Cultures: The Ultimate Guide to Multicultural Community Engagement in Australia

Bridging Cultures: The Ultimate Guide to Multicultural Community Engagement in Australia

10 Apr 2026
ABC Interviews LOTE: Urgent Call for Water Safety Education

ABC Interviews LOTE: Urgent Call for Water Safety Education

10 Apr 2026
Exploring Lunar New Year Across Australia

Exploring Lunar New Year Across Australia

10 Apr 2026
Exploring Lunar New Year Celebrations in Melbourne

Exploring Lunar New Year Celebrations in Melbourne

10 Apr 2026
Between Two Worlds: Navigating Cultural Identity in Australia

Between Two Worlds: Navigating Cultural Identity in Australia

10 Apr 2026
Multicultural Women's Health in Australia: A Closer Look

Multicultural Women's Health in Australia: A Closer Look

10 Apr 2026
The Forgotten Refugees of the Middle East

The Forgotten Refugees of the Middle East

10 Apr 2026
Bridging Cultures Through Food

Bridging Cultures Through Food

10 Apr 2026
Threads of Heritage: How Modern Fashion is Reviving Cultural Identity

Threads of Heritage: How Modern Fashion is Reviving Cultural Identity

10 Apr 2026
Discover the Importance of Multicultural Research at Human Insights 2023

Discover the Importance of Multicultural Research at Human Insights 2023

10 Apr 2026
This IDAHOBIT Day, it's Never Been More Important to Support Young CALD LGBTQIA+ Communities

This IDAHOBIT Day, it's Never Been More Important to Support Young CALD LGBTQIA+ Communities

10 Apr 2026
Engaging Diverse Communities Helps Us Live More Sustainably

Engaging Diverse Communities Helps Us Live More Sustainably

10 Apr 2026
The LOTE Agency Champions Multicultural Engagement in the Energy Sector

The LOTE Agency Champions Multicultural Engagement in the Energy Sector

10 Apr 2026
Promoting Multicultural Engagement for Meaningful Connections

Promoting Multicultural Engagement for Meaningful Connections

10 Apr 2026
How Adopting a Multicultural Strategy Strengthens Sports

How Adopting a Multicultural Strategy Strengthens Sports

10 Apr 2026
Antipodes Festival 2023

Antipodes Festival 2023

10 Apr 2026
Melbourne Water Holds a Fun Family Day for the Community

Melbourne Water Holds a Fun Family Day for the Community

10 Apr 2026
How do you Celebrate Lunar New Year?

How do you Celebrate Lunar New Year?

10 Apr 2026
The LOTE Agency Speaks to the ABC about Energy Inequity

The LOTE Agency Speaks to the ABC about Energy Inequity

10 Apr 2026
Water Safety among CALD Communities - LOTE Talks to the ABC

Water Safety among CALD Communities - LOTE Talks to the ABC

10 Apr 2026
The LOTE Agency Sponsors the AUSIT National Conference in Brisbane

The LOTE Agency Sponsors the AUSIT National Conference in Brisbane

10 Apr 2026
Melbourne West Mural Guides Multicultural Communities Towards a Sustainable Future in Victoria

Melbourne West Mural Guides Multicultural Communities Towards a Sustainable Future in Victoria

10 Apr 2026
Sustainability Victoria Partners with The LOTE Agency for "Small Acts Make a Big Impact Impact"

Sustainability Victoria Partners with The LOTE Agency for "Small Acts Make a Big Impact Impact"

10 Apr 2026
The LOTE Agency Speaks at the PRIA National Conference in Gold Coast

The LOTE Agency Speaks at the PRIA National Conference in Gold Coast

10 Apr 2026
The LOTE Agency to speak at Australia's Premier Research Event

The LOTE Agency to speak at Australia's Premier Research Event

10 Apr 2026
Marketing Trends 2022

Marketing Trends 2022

10 Apr 2026
International Day for Tolerance 2021

International Day for Tolerance 2021

10 Apr 2026
What does Australian Citizenship Day Mean to you?

What does Australian Citizenship Day Mean to you?

10 Apr 2026
Cultural Appropriation or Appreciation? Make Sure you Know the Difference

Cultural Appropriation or Appreciation? Make Sure you Know the Difference

10 Apr 2026
Mental Health in CALD Communities and the Unique Challenges

Mental Health in CALD Communities and the Unique Challenges

10 Apr 2026
Challenges and Barriers to Accessing Mental Health Support in CALD Communities

Challenges and Barriers to Accessing Mental Health Support in CALD Communities

10 Apr 2026
What Does it Mean to be a Refugee?

What Does it Mean to be a Refugee?

10 Apr 2026
The Role of Faith Leaders in Multicultural Community Engagement

The Role of Faith Leaders in Multicultural Community Engagement

10 Apr 2026
Promoting Equality and Respect: An Interfaith Collaboration on Preventing Family Violence

Promoting Equality and Respect: An Interfaith Collaboration on Preventing Family Violence

10 Apr 2026
'Othering' in Media and Steps Towards a More Inclusive Society

'Othering' in Media and Steps Towards a More Inclusive Society

10 Apr 2026
A Brief History of Chinese Migration to Australia

A Brief History of Chinese Migration to Australia

10 Apr 2026
The Top 10 Chinese Inventions and Discoveries

The Top 10 Chinese Inventions and Discoveries

10 Apr 2026
Cultural Insights Series: Introducing China

Cultural Insights Series: Introducing China

10 Apr 2026
The Importance of Cultural Sensitivity in Translation

The Importance of Cultural Sensitivity in Translation

10 Apr 2026
Don't Make a Million-Dollar Mistake: Grow the Reach of your Business with a Multicultural Comms Strategy

Don't Make a Million-Dollar Mistake: Grow the Reach of your Business with a Multicultural Comms Strategy

10 Apr 2026
The Importance of Quality Assurance in Translation

The Importance of Quality Assurance in Translation

10 Apr 2026
As a Multicultural Nation, Australia's Advertising and Marketing

As a Multicultural Nation, Australia's Advertising and Marketing

10 Apr 2026
"Don't Stand so Close to Me!" How Does your Culture Affect your Attitude to Personal Space?

"Don't Stand so Close to Me!" How Does your Culture Affect your Attitude to Personal Space?

10 Apr 2026
How Does Focus Group Testing Benefit Your Multicultural Campaign?

How Does Focus Group Testing Benefit Your Multicultural Campaign?

10 Apr 2026
The Language of Silence Across Cultures

The Language of Silence Across Cultures

10 Apr 2026
Why Understanding Uncertainty Avoidance is Crucial in Cross-Cultural Communications

Why Understanding Uncertainty Avoidance is Crucial in Cross-Cultural Communications

10 Apr 2026
How Different Cultures See Colours: Part 2

How Different Cultures See Colours: Part 2

10 Apr 2026
How Different Cultures See Colours: Part 1

How Different Cultures See Colours: Part 1

10 Apr 2026
How Different Cultures Understand Time

How Different Cultures Understand Time

10 Apr 2026
Managing Time: Polychronic/ Monochronic Cultures

Managing Time: Polychronic/ Monochronic Cultures

10 Apr 2026
China - Talking Business and Peeling Onions

China - Talking Business and Peeling Onions

10 Apr 2026
Humour Across Cultures

Humour Across Cultures

10 Apr 2026
Orthodox Easter 101

Orthodox Easter 101

10 Apr 2026
Is it OK to Ask People Where They're From?

Is it OK to Ask People Where They're From?

10 Apr 2026
4 Tips to Ensure Your Communications are Culturally Relevant

4 Tips to Ensure Your Communications are Culturally Relevant

10 Apr 2026
Who Should Consider Multicultural Marketing?

Who Should Consider Multicultural Marketing?

10 Apr 2026
Lin Jong - Western Bulldogs Multicultural Interview

Lin Jong - Western Bulldogs Multicultural Interview

10 Apr 2026
Friend or Faux? The False Friends of Translators

Friend or Faux? The False Friends of Translators

10 Apr 2026
Saleem Habibullah: Burmese Community Leader Interview

Saleem Habibullah: Burmese Community Leader Interview

10 Apr 2026
Benefits of Animation for Multicultural Campaigns

Benefits of Animation for Multicultural Campaigns

10 Apr 2026
Top Tips to Refresh your Multicultural Strategy

Top Tips to Refresh your Multicultural Strategy

10 Apr 2026
Tips for Social Media Media Marketing with CALD Communities

Tips for Social Media Media Marketing with CALD Communities

10 Apr 2026
3 Benefits of Using Accredited Translators

3 Benefits of Using Accredited Translators

10 Apr 2026
Chinese Investment in Australia

Chinese Investment in Australia

10 Apr 2026
What Makes LOTE Stand Out?

What Makes LOTE Stand Out?

10 Apr 2026
Chinese Social Media

Chinese Social Media

10 Apr 2026
Benefits of Focus Group Testing

Benefits of Focus Group Testing

10 Apr 2026
What are the Top 10 Languages Spoken in Australia?

What are the Top 10 Languages Spoken in Australia?

10 Apr 2026
Why use NAATI Ttranslators?

Why use NAATI Ttranslators?

10 Apr 2026
Breastscreen Victoria Assists Women from Non-English Speaking Backgrounds to Access Free Breast Screens

Breastscreen Victoria Assists Women from Non-English Speaking Backgrounds to Access Free Breast Screens

10 Apr 2026
Continence Foundation of Australia Launches Audio-Visual Information in 20 Languages

Continence Foundation of Australia Launches Audio-Visual Information in 20 Languages

10 Apr 2026

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