CASE STUDY | 10 Apr 2026

Hearing Australia: First Nations Services Evaluation (Winangali).

Hearing Australia: First Nations Services Evaluation (Winangali)

Background

The project, spanning six months nationally, was to evaluate Hearing Australia's Co-design Approach in establishing the Listen to Learn (L2L) Program. L2L focuses on enhancing health outcomes for Aboriginal and Torres Strait Islander children (ages 6 to 12) through collaboration with the education sector. The evaluation extended to designing an ongoing Evaluation Framework for Hearing Australia's suite of programs within First Nations Services.

Objective

  • Conduct a comprehensive assessment of the Co-design Approach utilised in the establishment of the Listen to Learn (L2L) Program.
  • Design an Evaluation Framework for the suite of First Nations Services delivered by Hearing Australia.
  • Optimise the implementation of co-design with First Nations communities and organisations based on evaluation findings.

Deliverables

  • An Evaluation Report outlining findings and recommendations for optimising co-design implementation with First Nations communities.
  • Delivery of a comprehensive Evaluation Framework providing a robust methodology for monitoring and evaluating First Nations Services delivery by Hearing Australia.

Impact

  • Enhance ear health outcomes for Aboriginal and Torres Strait Islander children through effective collaboration with the education sector.
  • Strengthen the overall effectiveness of First Nations Services delivered by Hearing Australia.
  • Provide actionable recommendations for Hearing Australia to optimise co-design practices in future initiatives.

Demonstrating expertise

  • Conducted a thorough document and data review, showcasing analytical skills.
  • Undertook in-depth semi-structured interviews, designed and published surveys, and conducted targeted focus groups, demonstrating comprehensive research capabilities.
  • Utilised a team of First Nations engagement specialists for fieldwork, highlighting cultural competence.
  • Delivering an overarching Evaluation Framework demonstrates strategic planning and long-term impact considerations.

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